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Management Information System

 

The Management Information System (MIS) of ICCO Cooperation is shown in the table below. It comprises of three types of information (in the rows of the table): Quantitative, Operational and Programmatic/Project. In addition, we have made a distinction between two groups within the world-wide organization: the ones that are involved in the primary processes (shown in 2nd column), and the ones that have a supportive role (in the 3rd column).

The most labor-intensive part of the system is in the 4rd row and 1st column. Here the ICCO Cooperation Annual Progres Report and Annual Plan are located. Data collection necessary for writing these two documents takes several months, and involve over over a hundred persons.

Part of the MIS is related to the managers. These are the Programmatic/project MIS for managers of Supportive Departments (4rd row, 2nd column), and the operational MIS for all Managers (4th row). These manager-oriented MIS forms contain a number of result agreements which are part of the Management Cycle discussions that take place between the Managers and the Board of Directors.

The quantitative MIS mainly deals with financial information. It is extracted from Dynamics every month, and submitted to the managers for reviewing.

 

Management Information System

Primary Processes

  • Regions
  • P&D primary
  • IP

 

Supportive Processes

  • P&D supportive
  • HR
  • ICT
  • C&F
  • FACTS
  • Support Office EB

Quantitative

  • Every Month (most data)
  • Every Quarter (some date, e.g. LPG)
  • Quantitative financial data (e.g. expenditures, overhead, fundraising)
  • Quantitative operational data (e.g. staffing, key process indicators, and operations)

MIS-
Quantitative

MIS-
Quantitative

Operational

  • Every semester
  • Narrative reflection op operation and organization

MIS-
Operational

MIS-
Operational

Programmatic/project

  • Every semester
  • MIS 1 is related to the
    Annual Report
  • MIS 2 is related to the
    Annual Plan
  • Reflects programmatic/project implementation issues and strategy. Narrative accounts are supported by key data from the indicators from the Monitoring Protocol in case of primary departments. Supportive departments have their own indicators.

MIS-
Programmatic/
Project/

 

Monitoring Protocol

MIS-
Department/
Project

 

 

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