Welcome to the ICCO IT department Wiki
The IT department is part of the supporting services of ICCO. Other services are the departments FACTS and HR. The IT department is responsible for the development and implementation of the IT policy at ICCO. She advises and supports business processes by offering offices facilities and specific applications like Dynamics.
The IT department consists of 9 employees (and 1 intern): 3 service desk support officers, 4 employees for supporting applications (e.g. Dynamics), 1 Network architect, 1 innovator and the manager. ICCO has a modern IT environment consisting of a virtualized server environment with SAN Storage, Office 2010 workstations, a telecommuting facility-based Terminal Server and an ERP system (Microsoft Dynamics) and this Portal.
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- Who we are and what we do...
- General FAQ
- Request for Change (RFC) forms
- Q&A on the SCC